zymie | 03/17/2011 | 02:55 PM
I've had this problem myself. If I open up the blog and then go back to Quirky, I can't log in unless I close the browser completely and then reopen.
Another issue that I posted on Get Satisfaction was never fixed, and blamed on IE as well. HERE is the other issue that has not been resolved.
Telling people to choose a different browser is bad advice I think. Its like telling them "we're too cool for you, so fix it yourself because we won't"
Edited At: 02:58 PM - 03/17/2011
Andrew Agate | 03/17/2011 | 09:06 PM
I had the same problem using Internet Explorer. I ended up downloading Google Chrome and haven't had the problem since. It isn't just the Quirky site that has these types of issues with IE. I have had similar issues with other sites and I know of other people who have as well.
Br3nt | 03/17/2011 | 11:02 PM
Quirky doesn't know what cross browser compatibility means.
zymie | 03/18/2011 | 11:19 AM
Making Invention Accessible....if you don't have IE as your browser
Rob Lubow | 03/18/2011 | 11:29 AM
@Gyro We absolutely can ask people to install Safari or some other browser. In fact we have been... pretty much forever.
@Zymie I think telling people to choose a different browser is good advice. It's like telling them "hey the browser that you're using is outdated, almost completely insecure, and doesn't support modern web standards, so you're missing out on a lot of functionality that will make your browsing experience better and safer, not just on Quirky.com but across the entire internet."... or something like that.
@Br3nt I assure you we absolutely do. Unfortunately IE8 doesn't understand what rounded corners, HTML5, and not being bad at its job are, so it's difficult for it to communicate with us.
I don't understand the need for some people to almost zealously defend Internet Explorer. It's like opting to drive a 1999 Plymouth Neon when someone is offering to give you a 2011 BMW M3 for free. Just because you've been using it for years doesn't mean it's worth hanging on to. It's not vintage, it's crappy.
Anyway.
IE9 is out now, so upgrade your browser because, to be perfectly honest, our time is much better spent developing awesome new things than fixing bugs in a four year old piece of software that a minority of our members use (seriously, it's like 20%).
Real talk.
You can download IE9 at the incredibly fullofitself beautyoftheweb.com.
(note: IE9 only works on Vista and Windows 7, so if you're still using XP, please for Cthulhu sake just frakking download Chrome.)
Joel Gillman | 03/18/2011 | 11:36 AM
I've got a lamp that needs a 230 volt plug but my apt only has 120 volt ones. Thanks a lot Quirky.
Justin Giannone | 03/18/2011 | 11:39 AM
Rob, maybe only a minority of your users use IE8 because the ones using IE8 can't.
.
In my mind, it's been a good way to control your growth.
Rob Lubow | 03/18/2011 | 12:03 PM
Remember back in the day when you had to upgrade from Netscape Navigator because "this site is best viewed in IE5 or later"?
Welcome to the future!
Justin Giannone | 03/18/2011 | 12:06 PM
Right, but when the majority of sites work with IE8, why do you want Quirky to be the one that says that, when there is a great chance people don't upgrade and just move on. Especially since Q's way of saying it is just having a buggy site. Anyway the point should hopefully slowly become moot if IE9 works.
Br3nt | 03/18/2011 | 03:49 PM
I don't think alienating potential customers based upon browser preference is a good business decision. I can understand amateur websites doing that, but not a business.
Gyro | 03/21/2011 | 01:12 PM
Hi Rob
First I want to point out that you have always been prompt and quick on helping me out with my issues on submissions, thanks.
But after over 24 years of dealing with users on an IT environment, what I meant by you can not ask users to install another browser, is that a lot of users would not even know how to do that. Form my experience with just 5 friends, they have not committed to a stepper because explorer does not allow them to sign in.
Does this mean we are losing customers, not sure but there needs to be a serious thinking about this, you are thinking safari and chrome because you are on the tech side. People that just know how to open the browser and go to their email will not download nor install a different browser.
Quirky is a cool site, but with this issues it is confusing and hard to navigate and understand at what point is it possible to participate if you have explorer 8, reality check at least 50% of possible users will have this problem.
Edited At: 01:17 PM - 03/21/2011
Rob Lubow | 03/22/2011 | 06:02 PM
Well, I guess the tech team didn't get my memo, because it looks like after six months of baffling troubleshooting, that login bug has been squashed.
Since you're all so keen on continuing to use IE8 I'm going to put you to work.
If you get that login error again:
a) make sure cookies are enabled. if they aren't, enable them and try logging in again.
2) email questions@quirky.com with the URL and a screenshot of the page that you were originally on when you ran into that login wall
III) upgrade to a better browser... because you still should
Gyro | 03/22/2011 | 06:16 PM
@ Rob, I will gladly help you... I will send as many screenshots as I can, and please do not think that I am trying to get on anybody's nerve, I am just trying to help, there is a good percent of people that still have older versions of IE.
Michael Lacy | 03/22/2011 | 06:32 PM
@Gyro ... the challenges with IE8 is that we can't always replicate the bugs that are reported for it. And if we can't replicate the bug, it makes it very difficult for us to locate and fix it. One thing that i have done with IE is play around with the security and Protected Mode settings. I remember finding a bug once, turning off Protected Mode, turning back on immediately. And voila, bug disappeared.
IE is a fickle beast.
