• Sign Up
Back to All Topics
David's picture at wedding
David Bathurst | 02/22/2012 04:12 PM

AN OPEN LETTER TO BEN AND QUIRKY..........

AN OPEN LETTER TO BEN AND QUIRKY………

Having been on Q for about a year, I have seen and experienced a lot of the good, along with the bad, as have most of you. I came into Quirky with high expectations that if I submitted an invention, it would be judged on its merits equally among all others, and the cream would rise to the surface. That has not been my experience, nor has it been the experience of many thousands of others who participate as members here at Q. I would more compare my experience to that of a laboratory rat, as I will further explain. As a member I have been submitting inventions, like all of you have. The process goes like this;

It begins when we first submit an invention. We get voted/commented on (motivating stimulus), in hopes of getting our product chosen by Quirky U.C. (a reward). This hearkens back to the Pavlovian method of teaching dogs to perform by using a stimulus and reward system. This has been coined as "learned behavior", and it is indeed addictive. It is quite simply just what the casinos use to keep customers gambling with their slot machines. It is also what Ben uses to keep the flow of ideas coming. Only in this case, the "payout" is different than we have a right to expect, by offering our inventions up for their serious review and consideration, which they do not receive.

This had led me to some rather astute observations about the quality of the Quirky organization, in terms of their business acumen, expertise in marketing, and with their method of promoting some inventions over others, while using dubious criteria in the selection and overall process. We, the inventors, are entrusting our best efforts to Q, and in return for paying a fee, are entitled to at least a more than cursory review of our invention, based on its merits. This is not the case. As I hear and read more about the internal workings of Q, some of their own issue, I have come to believe, as most of you have, that the system now has some major flaws that must be overcome, if it is to survive and prosper. In addition, the independent inventor, which feeds the huge machine, which is Quirky, is being tragically used and shortchanged in this partnership.

Rather than just sit back and do nothing, some time ago, I wrote to an invention ambassador, and asked that my concerns be brought to the attention of Ben. I was told that Ben doesn't pay much attention to suggestions, as he is quite busy and doesn't have the time to read them. I took this as a "never listens", because I heard nothing back.

Here is what I suggested then, and I am proposing once again:

1. A two tiered invention system with Primary inventions and Secondary inventions;

a. Primary inventions are those that can have major impact in the market and have longevity; as in performing a needed function or benefit.
1. These are the inventions that can earn Q and it's members serious, long term income, and will be marketable over a long period of time.
2. These are the inventions that will fund the Q organization and give sound financial structure to ensure theirs and ours future success.

b. Secondary inventions are those having or being an improvement or of lesser importance; i.e.. as in a "fad" or "want to have" basis.
1. These are the inventions that will be popular for a short time and then fade out of popularity with the consumer or technology will change.
2. These are not the inventions that will make long term profit or sustain corporate growth.

I am sure that other criteria could be added to flesh out this new framework, but if it is not done Q will continue to exploit our IP in favor of their own short sighted wants and needs, based upon an inexperienced staff of their associates, who lack the necessary judgement for selecting the best prospects, and which have the most potential for financial returns. This currently is, but should not be, based on a what's "cool or popular". If you have serious doubts as to what I am saying, just check out the products for sale, and ask yourself if they will still be around 2, 3 or even 5 years from now. And, by the way, many of them are way overpriced and cannot begin to compete with other similar products out there, especially given our fragile economy, now and going forward.

Here is an example of a missed opportunity by Quirky: An invention of mine, that the community favored largely some months ago (MAJIC GENIE SHOWER ROD) was selected by Q and then was turned down, under the old system, without valid criteria, other than to say it didn't fit in with the Q offerings. What exactly are the Q offerings? It had over 210 votes. Quirky and the Community, those who voted for it, most certainly have lost out on huge long term profits with the shower rod, as I am currently working through a licensing agreement with a company that plans to have it in Walmart, Home Depot and Sams Club, among many others, by this summer. It filled a valid need and has long legs in the market (it will be around for a long time.)

I would like to go on record as saying that if Quirky does not change its current business model, it will not be around for very long in the future, or perhaps even the next few years. I say this, especially, as the patent laws are changing from "first to invent" to "first to file". They are to take effect in 2013. We will no longer be able to disclose our inventions without care on the Quirky site, and still be given (1) year in which to file for patent protection. You will not be able to disclose your idea without the fear of your idea being compromised, if not outright stolen, regardless of what some may say to the contrary, it happens in the real world. Just picture the days of the patent office, one hundred years ago, of the timid inventor sitting in a patent office chair with his invention hidden under a cloak, so no one could see it. That is what the future of inventing holds.

As members of the Community, we are, all of us, active partners in the overall success of this company. We are bringing to them the most important part, our Intellectual Property, without which they would not exist. Ben, while I greatly admire what you have done for inventors and the invention community, by bringing access to the common everyday household inventor, you must listen to what the masses have to say, and either be a part of the change, or as in Russia, in the 1917 revolution, you will be "overthrown" with another form of "Social Product Development Community" that will better serve the needs and ideas of the Inventors of the world.

Best Regards,

David B. Bathurst

Responses
Cr
Crreate | 02/22/2012 | 04:19 PM

Just a fact: Quirky is a private company.

Qautostir-portrait
MichelleB | 02/22/2012 | 04:20 PM

Just another fact : that excuse is wearing thin.

David's picture at wedding
David Bathurst | 02/22/2012 | 04:21 PM

Thank you for the correction.

Cr
Crreate | 02/22/2012 | 04:23 PM

Yes, but you seem to forget this so often I risked to remind you once more. My apologies.

Qautostir-portrait
MichelleB | 02/22/2012 | 04:25 PM

It just makes me bang my head on the keyboard - again. I woke up this morning an it's like I went back in time to see the same comments about the same disappointments but by new community members that I have read over and over in these forums
.
It would be so much easier if you (Quirky) just made the changes that the task force had spoken about. It does not need to be like this.

Edited At: 04:26 PM - 02/22/2012
Andrea35lbsapril 9th
andrea zabinski | 02/22/2012 | 05:50 PM

David, now you know my frustration and begging him to go private with submissions...but he and the quirky team have decided not to move forward with that to "keep with what they set out to do"...now, that's fine with me, we all know what we are up against, don't post your best and greatest ideas here, take those private or license, give them your "concepts" and nothing more...it's playing in their sand box the way they want it, no harm in that....

Picture5
Clinton Fleenor | 02/22/2012 | 06:57 PM

I tried to communicate with Ben directly.
No go, except anger.

Edited At: 08:58 PM - 02/22/2012
David's picture at wedding
David Bathurst | 02/22/2012 | 07:01 PM

Zabber, I prefer to think of it more as a litter-box :-)

David's picture at wedding
David Bathurst | 02/22/2012 | 07:03 PM

Clinton, that's what I'm talking about :-)

Rickj00002
RickJ | 02/22/2012 | 07:13 PM

@Clinton - Hmmmmm

Edited At: 12:13 AM - 02/23/2012
Just me
Ernesto Tan | 02/22/2012 | 07:30 PM

Here's the topic I also created for our Members benefit as well as Quirky: http://www.quirky.com/forums/topic/9021?page=1 I totally agree with you David, that quirky should look more into , Primary inventions are those that can have major impact in the market and have longevity; as in performing a needed function or benefit. In other words they should look more into what consumers needs and wants , which our needs are the primary needs we can't live without and wants are just the secondary needs , nice to have but we don't really need it. I also submitted several good ideas and nice comments from our members and never got notice by Quirky. Some of my ideas can also help some people who are dependent to this product especially when you improve the product's functionality and make their lives easier or manageable... I just want to say, wish you all best of luck and see how we can improve the process and find a solutions to this issues. Business is all about how you make your customers happy and we are the customers! Do you agree Quirky? Then please don't just ignore this issues, gather your staff and members and create an open meetings. Be Creative! You need to Create something the need for Social Inventions and Social Progress! The great advances of the nineteenth and twentieth centuries were based upon the development
of procedures for technical invention - what we know as the scientific method. The social
sciences have adopted the scientific method to evaluate practices, not to develop new social
technologies. The process of social invention as practised in curriculum development involves
the following stages:
Stages of Development
1. Concept Study This initial stage comprises a review of the nature of the problem area
and attempted solutions to date. This includes a study of the theoretical and research
literature, a study of the requirements of the situation, and assessment of various theories
and methods of intervention. The concept study results in preliminary specifications for
the desired outcomes, identifying the skills or other factors required to achieve the
outcomes, and designing the broad strategies to achieve these goals.
2. Exploratory Development This is the preparation of initial program strategies, methods
and materials, and examination of them to evaluate the feasibility of the proposed
solutions and determining their parameters. It may involve a reformulation of the concept
study, but in any case, will result in more detailed specifications and cost figures.-15-
3. Prototype Development This stage comprises the preparation of detailed program
strategies, methods, materials and evaluation system, and the training of staff to conduct
them. Cost time and resource estimates are made and scheduled.
4. Pilot Study This stage is the test of the new prototype which allows a sufficient
acquaintanceship with the problem and the prototype to permit necessary reformulations
including the specification of logical alternatives.
5. Advanced Development This stage is the redevelopment or further development of the
entire program including the strategies, methods, materials, staff training program and
evaluation system.
6. Program Experimentation This comprises formally structured, systematic, experimental effort to test alternative program elements, or the value of the program with different
groups or under different circumstances. This stage may involve repetition of testing, on
all or selected components of the program.
7. Program Formalization. The program development process is essentially a sequence of
trial-revision interactions with modifications after each test to successively approximate
the consequences being sought. The cyclical nature of the process means that each stage
to this point may have been repeated several times. The preparation of the program into a
formal model which can be used elsewhere with predictable results must take place at
the optimum time considering results of evaluation and urgency of need for the program.
8. Field Test. Once a satisfactory program model has been prepared, it is then tested under
ordinary operating conditions to determine the essential characteristics of the program
support services required by the user in a field setting, and the interaction between the
program and other programs and services in the institution or community. Some testing
of content and process may be included in this stage.
9. Operational Systems Development. This stage is the preparation of the implementation
and other systems that will be used by the institution expected to use the new methods.
The systems are prepared for the implementers, the administrative support personnel and
the monitoring agency.
10. Demonstration Project This stage is the first major attempt to foster adoption of the new
program. It includes joint sponsorship of the project by a potential user agency in which
the operation systems are used.
11. Dissemination This stage may take place at the same time as previous stages and
involves the conduct of publicity, seminars, conference presentations, publication of
books and other documents. This activity is necessary to get the relevant academic, professional and administrative reference groups in full support of the project's
widespread adoption.
12. Installation This final stage includes the provision of consulting services and staff
training necessary for satisfactory adoption of the program.
The above developmental steps are appropriate for the invention and installation of new methods
in existing organizations and reflect the necessity to ensure that the method is compatible with
the traditional method of operation of the organization. Or, if this is not possible, to invent a new
type of agency to use the new social technology.
©1970, 1971, 1972, 1973, 1974 and 2001 by D. Stua r t Conge r
© T h e I n n o v a ti o n J o u r n al 2 0 0 2
Publishe d by the Inno vation Jou rnal with the permission of the autho r.
ISBN 0-9687137-1-8

Ernesto Tan
Thank you Steven! I just listed the name of the author and also the ISBN number for reference.

Edited At: 10:42 PM - 02/23/2012
Steve_leduc
Steven LeDuc | 02/22/2012 | 07:57 PM

@ Ernesto, if you are going to COPY (Cut and paste), at least give credit to the writer! http://www.innovation.cc/books/social-inventions-isbn.pdf

David's picture at wedding
David Bathurst | 02/22/2012 | 07:58 PM

Ernesto, we are on the same page :-) You went into a lot more detail. It's beginning to remind me of all about the fast buck here, nothing more. I wouldn't be surprised if Q wasn't on the block for selling either. If not now, plans could be in the hopper for the future. You can't sustain a business when you don't have the sales and you don't want to invest in the more useful long term money making products.

Picture5
Clinton Fleenor | 02/22/2012 | 08:02 PM

Email.

And I'm not even arguing his points - he's right, I have nothing but opinions...
...but he missed the point.
My concern is results. The loss of community curation. Submissions not voted for on the merits. And a crazy upset community.

Edited At: 08:57 PM - 02/22/2012
Steve_leduc
Steven LeDuc | 02/22/2012 | 08:06 PM

@Clinton, that doesn't surprise me after watching my first Town Hall meeting. Ben seemed to interrupt his staff constantly and after asking them to speak would immediately ignore what they were saying by paying more attention to his monitor.


Submit Your Response