Quirky Original Purchase Product Return Policy
Effective Date: January 10, 2014
Products purchased through http://quirky.com/shop may be returned for a full refund within 30 days following the date of purchase.
Conditions for Return
You may return a product purchased at http://quirky.com/shop within the above return period, subject to your compliance with the following conditions:
- You include all original packaging in like new condition,
- You include all accessories and documentation in undamaged like new condition,
- You include the product in undamaged like new condition, and
- You include a receipt documenting your purchase of the product at www.quirky.com/shop within the above return period.
How to Return your Product
To initiate your return, please use the following procedure:
- Contact Quirky at 1-866-5QUIRKY or firstname.lastname@example.org. You will be asked to provide: (1) your order number, (2) the product(s) you would like to return, and (3) the reason for the return. We'd love to hear your feedback!
- After we receive your email or phone call, and have confirmed that your product is eligible for return, we will provide you with an electronic return label from UPS (for domestic orders) or FedEX (for international orders).
- Print out the label and affix the label to the original Quirky shipping box. Include the product and all required items listed above in the section "Conditions for Return." The receipt of purchase must indicate the product to be returned, price paid, date of purchase, and name of merchant (www.quirky.com/shop).
- Ship the package at your local UPS or FedEx drop-off location.
Quirky will endeavor to issue a refund to the instrument of purchase within 10 business days of receiving a returned product that complies with the conditions for return set forth above.